PRIVACY POLICY

This Privacy Policy ("Policy") is an annex to the Terms and Conditions of Use ("Terms of Use") of Trapcasino..
We will process any personal information provided to us (whether via the TRAPCASINO.BET website ("Website"), the User application form or any other means) or otherwise held by us relating to you in the manner set out in this Policy.
By submitting your information to us and using the Website you confirm your consent to the use of your personal information as set out in this Policy. If you do not agree with the terms of this Policy, we recommend not using the TRAPCASINO, or the immediate suspension of your use, as well as the non-provision of your personal information.
1. DEFINITIONS
1.1. For the perfect understanding and interpretation of this Policy, the following definitions are assigned:
a) "Applicable Laws": The Terms of Use of this Sishall be governed by and construed in accordance with the laws of Curacao. Thus, quaisquer issues arising in relation to the license granted for the operation of the TRAPCASINO will be governed by thegislation of Curacao and judged by the Courts of Curacao. As Curacao still remains a country within the Kingdom of the Netherlands, the User must go to the High Court in The Hague for any appeal of the judgment of the Court of Curacao;
b) “Blockchain”: technology that allows the creation of a public and shared registry in which it is possible to record asset control transactions on a network, enabling the transfer of crypto assets
c) "Deposits": Any transfer of user amounts to your Player Account, directly or through a Payment Provider;
d) "Features": Services available on the TRAPCASINO platform for users' use, containing Games and attractions in which they may participate, as well as receiving rewards;
e) "Games" means an internet gaming system made available on TRAPCASINO, including downloadable applications and related services and gaming activities, as offered and listed on The TRAPCASINO, including, but not limited to, the Online Casino, Sportsbook, online bingo and/or any other games, where applicable;
f) "Payment Provider": Outsourced company, linked to TRAPCASINO, responsible for the processing of payments on the platform;
g) "Player Account": A single personal account belonging to a home address or IP address, opened by the User and maintained by the Trapcasino. to allow the User to play the Games made available on TRAPCASINO;
h) "Software": Software or application licensed to Trapcasino. and available for use by Users, and it is necessary to download or access, from The TRAPCASINO, for the purpose of allowing the User to have access to the Features and participate in the Platform Games, including any program or data file derived from it and any related documentation, as well as any enhancements, modifications, additions, translations or updates to such Software;
i) "Bet": Any amounts wagered by a holder of a Player Account in real play of the TRAPCASINO, Sportsbook and/or other games made available;
j) "Username and Password": personal information of each User necessary to log in to The TRAPCASINO;
k) "TRAPCASINO": Refers to the "www.TRAPCASINO.BET" website and any related other features, in which the Features and Games implemented by Trapcasino. are operated and accessible, either through links or any other method of access;
l) "Winnings": Any winnings earned by a User holding a Player Account in The TRAPCASINO Features or Games;
m) "Withdrawal": Any transfer of amounts from the Player Account to a bank account held by the User, carried out directly or through a Payment Provider;
n) “User”: Individual, User of the Software downloaded from the Site for use of the Features and Games madeavailable in TRAPCASINO;
o) “Personal Data” means any and all information relating to an identified or identifiable natural person;
p) “Term of Use”: refers to the terms and conditions of use of The TRAPCASINO, so that there is a perfect understanding of the functionalities made available to Users;
q) “Software Provider” means a third-party company responsible for providing Trapcasino. Software necessary for the operation of TRAPCASINO;
r) "GDPR": refers to the General Data Protection Regulation, European Union data protection legislation.

PRIVACY POLICY
Trapcasino. knows how important the data used, processed, stored and disclosed in TRAPCASINO is and values your privacy.
The collected data is processed by Trapcasino..
By accessing The TRAPCASINO through a mobile device or through the Site, you agree to this Policy.
If the User does not agree to this Policy, he/she must interrupt the navigation of the system and the use of TRAPCASINO.
This Policy provides for the treatment given by Trapcasino. to personal information collected from the user's access to and use of TRAPCASINO.
This Policy does not apply to the practices of third parties other than (i) Trapcasino., (ii) an associated company, subsidiary or parent company of Trapcasino., or (iii) other than direct employees of Trapcasino., such as its partners, employees and consultants. Even if The TRAPCASINO contains links or directs the User to other pages or computer programs of third parties, this Policy does not apply to these pages or third-party programs, and the User must verify any privacy policies applicable to each case.
When the use of TRAPCASINO begins, it will be essential to provide some mandatory information, including, but not limited to, individual and non-transferable Username and Password, without prejudice to request for additional information according to the use and for better experience of the TRAPCASINO. To use TRAPCASINO it is necessary that the User informs the mandatory data.

3. INFORMATION COLLECTED BY Trapcasino.
3.1. Trapcasino. collects and processes Personal Data when TRAPCASINO is used or when the User communicates with us. This is information that the User transmits directly or data that is collected automatically.
3.2. Trapcasino. and the Payment Provider retain Your Personal Data for as long as necessary to achieve the purposes for which it was collected, including and for the purposes of fulfilling any legal, regulatory, contractual, accountability or request obligations of competent authorities.
3.3. The TRAPCASINO is not directed to minors under18 (eighteen) years and there is no intentional collection of Personal Data of minors under 18 (eighteen) years.
3.4. In the event that personal data has been collected from minors under the age of eighteen (18) years, Trapcasino. will take appropriate steps to delete them immediately, unless there is a legal obligation to retain them.
3.5. If any User becomes aware that personal data has been collected from minors under18 (eighteen) years of age, the User shall communicate to Trapcasino. via the e-mail provided in Clause 10.1., below. User Data Transmission to Trapcasino.
3.6. Using the TRAPCASINO, the User transmits information to Trapcasino., which is used not only for identification purposes, but also involving the use of TRAPCASINO, which can be used for studies and analysis of interests, with the purpose of offering improvements and possible use of features of interest to the User, thus fulfilling, thus, the purpose of the TRAPCASINO. When the User transmits information, some data becomes visible to other Users and is consequently made public in TRAPCASINO.
3.7. Trapcasino. is not responsible for the data registered, moved, requested and disclosed, as well as uploads of documents, made by the User in TRAPCASINO.
3.8. Trapcasino. collects and processes data relating to access, registration, movements, insertions, requests and data related to interactions in The TRAPCASINO. Mandatory information in registration/access
3.9. They refer to basic data essential for accessing and using the features of TRAPCASINO. Such data is retrieved by Trapcasino. in different ways, such as through the User's full name, email and/or password.
3.11. In order to ensure the understanding of this Policy, below we list an overview of the information collected and processed by:
• Mandatory data entered by the User:
• Email;
• Username;
3.12. The legal basis for the hypothesis of collection of the mandatory data collected by Trapcasino. is the execution of a contract, since, by agreeing with the Terms of Use and this Policy, Trapcasino. will perform the processing of data for the use of the features, in accordance with clause 3.2., above.
3.13. For certain purposes and functionalities of The TRAPCASINO, it may also be necessary to provide the following data:
• Data required for certain purposes:
• Type of device (mobile), operating system and browser version;
• User's bank details for Payment Providers and/or via Blockchain;
• File uploads/downloads.
3.14. The legal basis for the hypothesis of data collection necessary for certain purposes is the execution of the contract, since, by agreeing with the Terms of Use and this Policy, Trapcasino. will perform the processing of data for the use of the features, in accordance with the provisions of Clause 3.2., above. Optional information
3.15. Further additional information may be requested to perform the features available in TRAPCASINO.
3.15.1. Such information is optional, provided of its own free will, and is the sole responsibility of the User. Trapcasino. interaction data
3.16. When the User contacts Trapcasino.'s customer service, shares his experience of using TRAPCASINO, which includes, but is not limited to, sending testimonials and responding to any questionnaires, Trapcasino. collects, according to the case, the following data:
• Data regarding requests sent to the Trapcasino. User service: Date and time of the request, nature and reason of the request, identification data of the requester (such as user name and e-mail);
• Data regarding the experience of using the features available in TRAPCASINO, testimonials and answers to the questionnaires: Username and e-mail.
3.17. Trapcasino. has a legal obligation to collect complaints from Users who report on content or behavior that may violate the Terms of Use.
3.18. The legal basis for the hypotheses of data collection in Trapcasino.'s service and service is the execution of the contract with the User; and for the hypotheses of sharing the experience of using TRAPCASINO, testimonials and responses to questionnaires sent by Trapcasino., the legal basis is of legitimate interest to improve the functionalities of the TRAPCASINO platform for the User. Data collected automatically
3.19. When the User uses the functionalities provided in TRAPCASINO, Trapcasino. collects information about the activity and movements:
• Data regarding the user's activity (private): date of access, last connection, location, registrations made, interactions.
• Text messages sent and received (private): Messages are sent and stored on Trapcasino. servers to ensure the operation of the TRAPCASINO of transmission of dialogues between Users. Text messages are strictly private and the sole responsibility of interested Users. Such messages may be transmitted or communicated to third parties, such as companies providing services to Trapcasino. for the purpose of resolving requests, and in the event of legal requisition and/or in accordance with the regulatory provisions or legislation in force. In addition, messages are strictly private and may not be accessed by other Users who are not parties to the conversation or any third parties.
• Mobile technical data: Trapcasino. collects the information from and on the devices and equipment you use to gain access to the features provided in TRAPCASINO, such as server logs that may include, inter alia, information such as IP addresses, app version, mobile model, mobile phone ID, computer ID, selected language, operating system, application crashes, advertising identifiers. Certain data may also be collected through cookies. This data is collected for the purpose of resolving user requests and in case of legal request and/or in accordance with regulatory provisions or applicable legislation, where applicable. Provision of features and functions in accordance with the conditions of use
3.20. The data collected below by Trapcasino. are necessary for the correct operation of the TRAPCASINO and for the provision of the functionalities made available to the User:
• User account management:
• Insertion and management of documents inserted by the User;
• Management of user access to the functionalities provided by Trapcasino..
• Help and technical support to the User.
• Sending information messages regarding user functionalities or interactions (notifications).
3.21. The legal basis for the data automatically collected and the provision of data in accordance with the functionalities provided in the TRAPCASINO is the execution of the contract, since, by agreeing with the Terms of Use and with this Policy, Trapcasino. will perform the processing of data for the use of the features, in accordance with the provisions of Clause 3.2., above. Improved and improved features and knowledge about their use
3.22. To improve and improve the features available in TRAPCASINO, the following are used:
• Statistical studies;
• Satisfaction surveys;
• Analyses on the use of TRAPCASINO.
3.23. The legal basis is of (i) legitimate interest for statistical studies and reports submitted and made available by Trapcasino. to the User on the use of the functionalities of the TRAPCASINO by Users; (ii) legitimate interest in improving the functionality of TRAPCASINO; and (iii) legitimate interest in the use of statistics and reports in a compiled manner containing sex, age and information without any personally identifiable identification identified by Users for the purpose of history of use, support and promotion of Trapcasino.'s activities. Trapcasino. may maintain all these studies, statistics and reports even in case of termination of the use of The User's TRAPCASINO, as well as the commercial relationship with the User, for his personal use and with due anonymity, as provided by GDPR. Ensure the security of The User’s Personal Data
3.24. Trapcasino. may take appropriate steps to identify and/or prevent security breaches of features by detecting and analyzing fraudulent behavior.
3.25. The legal basis is the execution of the contract, because Trapcasino. guarantees the security of the functionalities of the TRAPCASINO and the data it processes.
HOW INFORMATION IS USED
4.1. Personal information and Data may be used together with other information for the purposes of:
a) processing your bets, including card and on-line payments;
b) setting up, operating and managing your Player Account;
c) complying with our legal and regulatory duties;
d) building up personal profiles;
e) carrying out User research, surveys and analyses;
f) providing you with information about promotional offers and our products and services, where you have consented;
g) administer the User's Player Account and provide the functionalities of the TRAPCASINO;
h) respond to requests or consultations, to provide support or technical assistance, in order to facilitate payments;
i) monitoring transactions for the purposes of preventing fraud, irregular Betting, money laundering and cheating;
j) for any legitimate commercial purpose, provided that the information is misidentified or aggregated in such a way that it cannot be reasonably linked to an individual.
5. RECIPIENTS AND DATA TRANSFER
5.1. By involving payment transactions, Trapcasino. may work together with other companies, including Payment Provider, to carry out various activities.
5.2. In this way, Trapcasino. and the Payment Provider reserve the right to share your Personal Data with third parties in order to receive, analyze and make decisions about requests related to the features of TRAPCASINO. Such shares with third parties may include Personal Data relating to your financial situation and, if possible, in a pseudo-anonymized manner, in order to preserve your privacy to the fullest.
5.3. Trapcasino. and the Payment Provider declare to the User that personal data will be shared between them and must be kept, for the purposes of complying with user identification rules and preventing money laundering, in accordance with the regulations in force.
5.4. Without prejudice to the provisions of applicable laws, Trapcasino. and the Payment Provider reserve the right to access, read and disclose any Personal Data necessary to comply with a legal obligation or court order from competent authorities; enforce or enforce the Terms of Use, this Policy and other agreements entered into with the User; protect the rights, properties or security of Trapcasino. and the Payment Provider, and their respective representatives, service providers, employees or Users.
5.5. Trapcasino. and the Payment Provider may transfer Personal Data collected abroad when the company responsible for hosting the Personal Data is located in foreign territory. Prior to such transfer, it will be guaranteed that the country of destination provides the degree of protection of Personal Data required in this Policy, or that Trapcasino. and the Payment Provider will ensure compliance, regardless of foreign law, with the principles of protection of Personal Data set out in this Policy.
5.6. Trapcasino. and the Payment Provider are based in Curaçao and the Personal Data collected is governed by the GDPR. By accessing or using the features or providing Personal Data, the User agrees to its processing and transfer to the other country, if applicable, in the circumstances of the conditions set out in Clause 5.5., up.
6. RIGHTS OF THE HOLDER OF PERSONAL DATA
6.1. According to the GDPR, any holder of Personal Data may, at any time, if and when applicable on the legal basis of consent, consent to or revoke his consent and request the deletion of data, by means of communication in the contact article or any Trapcasino. communication channel, which will guide him on the appropriate procedure.
6.2. In connection with the express request, requests and objections related to this Policy, the User must submit an express application, on his or her behalf or through his legally constituted representative, forwarded to Trapcasino. via the email indicated in Clause 10.1 below. Information and Personal Data that the User requests may be provided by e-mail or in printed form at Trapcasino.'s discretion.
6.3. You may need to request specific documents and/or information from you to assist in confirming your identity and guaranteeing your right to access your Personal Data as a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it.
6.4. Trapcasino. reserves the right to contact the User in order to obtain further information regarding the User's request mentioned in this Sixth Clause.
7. PERIOD OF RETENTION AND USE OF PERSONAL DATA
7.1. Trapcasino. and the Payment Provider retain The User's Personal Data for as long as necessary to achieve the purposes for which they were collected, and for the purposes of fulfilling any obligations: (i) legal and/or regulatory; (ii) accountability and/or request from competent authorities during the procedure.
7.2. Trapcasino., based on its legitimate interest, will retain statistics, studies and reports developed using the Personal Data collected and processed for the performance of the contract with the User, being certain that, after the termination of the relationship with the User, all Personal Data will be deleted in accordance with the legislation in force, and such statistics, studies and reports will be kept on the basis of Trapcasino..
7.3. The User's Personal Data may also be retained after the end of the relationship mentioned above in the event of regular exercise of rights, public interest or for research or historical purposes, such as in administrative/judicial procedures, as well as in case of audits and/or investigations in general, adopting, whenever possible, anonymity.
7.4. With regard to requests for the exercise of rights for Trapcasino. to prove that it has granted response to requests in the event of litigation or review, in the event of an ongoing investigation, a period longer than the legislation determines or when requested by any governmental, judicial, regulatory and/or administrative authority. Trapcasino. may also keep Personal Data within the limitation period of legal and/or administrative claims to defend its interests.
7.5. Trapcasino. undertakes to make every effort and use the means at its disposal to ensure the maximum security of the retained data, and it is the User's responsibility, however, to take appropriate measures to protect the data when using the functionalities provided by Trapcasino..
COOKIES AND MOBILE IDENTIFIERS
Cookies are text files sent by The TRAPCASINO to the User's computer and stored therein, with information related to the navigation of the TRAPCASINO.
We may use cookies as a means of collecting information from a web server for the above purposes following a User's use of the Website. If you register with us or if you continue to use the Website you agree to our use of cookies.
Cookies contain information that is transferred to your computer's hard drive. They help us to improve the Website and to deliver a better and more personalised service. Some of the cookies we use are essential for the Website to operate.
8.4. Through cookies, data about the device used by the User, as well as their place and time of access to the application, may be stored, for example.
8.5. It is important to note that not every cookie contains information that allows the identification of the User, and certain types of cookies can be used simply for the system to be loaded correctly or for its functionalities to work in the expected way.
8.6. Information that may be stored in cookies that allow the identification of a User is considered Personal Data. In this way, all the rules provided for in this Policy also apply to them.
8.7. The User may owe the registration of cookies by the Site, simply by turning off this option in his own browser or device.
8.8. Disabling cookies, however, may affect the availability of some TRAPCASINO tools and functionality, compromising its correct and expected operation, and possibly removing user preferences that may have been saved, impairing your experience.
8.9. If the User wants to delete any cookies already stored on your computer or stop the cookies that keep track of your browsing patterns on the TRAPCASINO, the User can do so by deleting your existing cookies and/or altering your browser's privacy settings to block cookies (the process you follow will differ from browser to browser). If the User would like more information on how to do this, could visit http://www.allaboutcookies.org/. Please note that deleting our cookies or disabling our future cookies means that you may not be able to access certain areas or features of the TRAPCASINO.
8.10. Trapcasino. does not have access to or control over cookies from other websites, platforms or applications, even if directed from a link made available by TRAPCASINO.
8.11. If the User does not wish to accept the mobile identifier and/or cookies, simply make the necessary settings to do so, as mentioned above, revoking his consent.
9. INFORMATION SECURITY
9.1. In order to ensure the protection of user information and personal data and provide a secure environment, Trapcasino. adopts information security practices such as User authentication, strict access control, encryption of Personal Data and transaction content, intrusion prevention and detection and unauthorized access, prevention of information leakage, periodic testing and scanning for vulnerability detection, protection against malicious software, traceability mechanisms, access controls and segmentation of the computer network, maintenance of backup copies of Personal Data and removals, among others.
9.2. In addition to the protections applied by Trapcasino., it is important that the User appropriates safe behavior, identifying and avoiding situations that may threaten the security of his Personal Data and the functionalities of TRAPCASINO. If the User identifies or learns of something that compromises or may compromise the security of Personal Data, own or others, it is essential that you contact Trapcasino..
9.3. In situations where the User uses his/her Personal Data for registration or transactions on third-party websites or services, the responsibility for the protection and storage of Personal Data in these locations rests with the providers of such service, and the User must be upon the content of the privacy policies applicable to the use of such third-party websites or services.
9.4. Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Some of the data processors engaged to process personal data may be based outside of the European Economic Area (EEA). Therefore, by browsing the TRAPCASINO and communicating electronically with us, you acknowledge and agree to our (or our suppliers or subcontractors) processing your personal data outside the EEA. We will take all reasonable steps to ensure that your information and data is treated securely and in accordance with this Policy.
10. MEANS OF CONTACT
10.1. If there is a need for communication with Trapcasino. in relation to this Policy, including, but not limited to, questions, comments, suggestions or requests, the User may contact you via e-mail [email protected].
11. POLICY CHANGES
11.1. Considering the constant search for improvement of functionalities, this Policy may undergo updates, which in the future will be posted on TRAPCASINO and any such changes will become effective upon posting of the revised Policy. If we make any relevant or substantial changes to this Policy we will use reasonable endeavours to inform you by email, notice on the TRAPCASINO or other agreed communications channels, and and request new consent to you if necessary due to relevant changes.
12. Data Protection Officer (DPO)
12.1. If there is any need to contact the Data Protection Officer (DPO) of the Trapcasino., please contact via email [email protected].
Trapcasino.A

Site Footer